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Displaying 1 - 10 results of 173 for "complaint"
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Provide feedback or a complaint
We expect Kāinga Ora tenants to be good neighbours and the communities they live in to be enjoyable places to live – and most of them are. range of ways you can get in touch with us - you can find these under Contact us . If you would like to make a complaint online you can use our Feedback and
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Contact us
locations : visit our Kāinga Ora offices anytime between 9am to 4pm, Monday to Friday. Providing feedback or a complaint process Read more on Kāinga Ora's
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Hard work pays off for young family
Buying your first home is an accomplishment in itself, but it’s even more remarkable when you’re a young couple who came to New Zealand as refugees. pair then kept in touch and eventually moved in together in early 2011, living with Jhaga’s family in Christchurch. The only complaint they had during this time
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Being a good neighbour
Being a good neighbour is an important part of living in your community. We encourage all our tenants to act as good neighbours. peace, comfort, privacy or safety of those living nearby. It is important we are fair in our approach and when we get a complaint, we collect evidence first to get
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Responses to OIA requests
This page provides responses to selected Official Information Act (OIA) requests. This includes OIA's on topics of public interest and/or useful research purposes. - Cost of Maintenance on Lease properties [PDF, 770 KB] 6 August 2024 - Number of disruptive behaviour complaints [PDF, 707 KB] 6 August 2024 - Warnings issued
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Our approach to disruptive behaviour
We’re committed to being a good landlord. Part of this means getting the right balance between our responsibilities to our tenants – some of whom experience a range of challenges – and ensuring the quiet enjoyment of others in the community. change their behaviour. If that does not happen, we will end their tenancy. It is important we are fair in our approach, so when we get a complaint, we
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Privacy Notice
This privacy notice explains how Kāinga Ora – Homes and Communities looks after your personal information. , how you can make a privacy complaint. Introduction To achieve our vision of Building better, brighter homes, communities and lives, we fulfil several key
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Procurement - supplying goods and services to us
Kāinga Ora – Homes and Communities is always looking for suppliers who are innovative, reliable and cost effective.
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More than 67,000 Kāinga Ora homes now meet Healthy Homes Standards
As we reach the end of our Healthy Homes delivery programme, 67,535 Kāinga Ora homes now meet Healthy Homes Standards, equating to 99.8% of our tenanted homes required to comply.
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Holidays Act Payments