This privacy notice explains how Kāinga Ora – Homes and Communities looks after your personal information.

It lets you know how we collect, store, use and under what circumstances we may disclose your information; how you can access and correct your information; and, how you can make a privacy complaint.


To achieve our vision of Building better, brighter homes, communities and lives, we fulfil several key functions. We are:

  • a public housing landlord
  • an urban development agency and a builder of public, affordable and market housing, and
  • the manager of the government’s home ownership assistance products and programmes.

To do all this, we sometimes need to collect and use your personal information.

Page updated: 13 November 2023