Smoke alarms

Smoke alarms are put in all our homes for our tenants’ safety - in living areas, the hallway, attached garages and one in each bedroom. They are safe and reliable when looked after, but if you think a smoke alarm may be faulty, let us know straight away.

We recommend you test your smoke alarms once a month and when you get home after being away. To test, press the test/reset button for about two seconds. The alarm will sound. When you take your finger off the button it will have reset and the light will blink continuously.

Clean smoke alarms every 6 months by gently dusting with a vacuum cleaner brush.

Call us on 0800 801 601 if:

  • the red light stops blinking
  • there is no alarm when you press the test/reset button
  • the smoke alarm continuously makes an unusual noise or chirps.

If you accidentally set off the smoke alarm – for example, by burning some toast - open the windows to air out your home and press the hush button if it has one.

Other tips

Keep furniture, clothes and curtains at least one metre from heaters and the fireplace. Ashes can take up to 5 days to cool so put them in a metal container well away from your home. Always turn off your electric blanket at the wall before getting into bed.

Cooking sparks many fires. Here are a few ways to avoid them:

  • don't leave anything cooking on the stove unattended
  • turn off the heat if the oil or fat is smoking
  • keep curtains, plastic electric jugs and tea towels away from the stove
  • regularly empty crumbs from the toaster and clean the oven.

Here’s a god to know video that provides helpful information on how you and your whānau can be safe at home.

Fire and Emergency New Zealand website

The Fire and Emergency New Zealand website provides tips and ideas on keeping you, your family and your home safe. Check out the fire safety checklists and fast fire fact videos which cover a range of different situations so you can stay fire-safe.

Fire and Emergency New Zealand (FENZ)(external link)

Page updated: 5 July 2023