Procurement - supplying goods and services to us
Kāinga Ora – Homes and Communities is always looking for suppliers who are innovative, reliable and cost effective.
All our buying activities are made within the framework of
- The Government Procurement Rules and Principles
- Kāinga Ora’s Policy and Practice Guidance
What we do
The Procurement Group is a centre of commercial expertise. We are responsible for the coordination and oversight of the sourcing strategy, selection, contracting and supplier management for goods, services and works including construction for the agency.
How we work
Our preference is to use existing supply arrangements (contracts and panels) before we approach the market with new tender opportunities. New opportunities to provide goods, services or refurbishment works over $100,000 and new construction works over $10 million will be advertised on the Government Electronic Tendering Service (GETS). This free service is provided by the Ministry of Business, Innovation and Employment (MBIE).
If you are interested in doing business with us you can register by visiting gets.govt.nz(external link)
We also use Tenderlink, one of the largest electronic procurement systems in the Southern Hemisphere. View current opportunities on Tenderlink(external link).
Kāinga Ora has established a number of supply panels to provide goods, services and works. These panels are either open (for which we accept applications at any time) or closed.
Our contractors’ safety is very important to us, so we have worked with our Health & Safety business partners to make H&S Pre-qualification a requirement for all suppliers who want to provide construction services to us. Suppliers must have H&S Pre-qualification before they supply construction services to our agency.
Read our existing sourcing arrangements.
Kāinga Ora has updated the format of its Conditions of Contract for Consultancy Services (CCCS). This follows negotiations with key industry organisations such as Te Kāhui Whaihanga New Zealand Institute of Architects and the Association of Consulting and Engineering New Zealand. We are grateful to these groups for their expert input and collaborative approach that went into this revision.
Download the revised document [PDF, 943 KB].
Please get in touch with any feedback via cccsfeedback@kaingaora.govt.nz
Our Supplier Code of Conduct is a set of rules that your employees and sub-contractors must follow when performing works or services on behalf of Kāinga Ora. Contracted suppliers are an extension of our service delivery arm, meaning that you represent Kāinga Ora expectations and values to our tenants.
Download the Kāinga Ora Supplier Code of Conduct [PDF, 825 KB]
We are responding to the strong demand for public housing by ramping up our build programme and redeveloping existing properties. We are investing around $2.6 billion in external spend, giving suppliers opportunities to secure work and help us achieve our goal of providing homes and communities for our country’s most vulnerable people. Kāinga Ora is a reliable client which is committed to paying suppliers on time.
We send an Annual Procurement Plan (APP) to MBIE, which is a yearly forecast of our expected procurements. The APP is included in the consolidated list of anticipated New Zealand Government procurements.
Download the consolidated list of anticipated NZ Government procurement(external link)
Note: Forecast procurements are subject to revision or cancellation. The information is for planning purposes only. It does not represent a pre-solicitation or an invitation for bids, and is not a commitment by us to purchase the described goods and services.
Interested in doing business with us? Take a look at current opportunities which are on Tenderlink(external link) or by visiting the Government Electronic Tendering Service(external link) (GETS)
If there is no specific contract for the goods and services ordered on a purchase order, Kāinga Ora’s general terms and conditions will apply.
Suppliers will be deemed to have accepted these general terms and conditions when supplying any good / service to us.
Download Kāinga Ora's general terms and conditions [PDF, 718 KB]
Suppliers Engagement guide [PDF, 431 KB]
Pā Harakeke our Social and Sustainable Procurement framework sets out the approach Kāinga Ora will take with its procurement activity in order to deliver social and sustainable outcomes in accordance with the Government’s Broader Outcomes Framework and in line with our strategic organisational objectives.
Kāinga Ora adopted Harakeke (native flax) as a symbol of our social and sustainable procurement programme, representing our cultivation of sustainable outcomes for New Zealand.
Read more about Pā Harakeke - Social and Sustainable Procurement Framework
MBIE establishes standards of good practice for the procurement of goods, services and works by the New Zealand Public Sector. Kāinga Ora applies these standards to our procurement activity.
MBIE has a guide that is part of a Government initiative to help suppliers better engage with Government and support good procurement practice.
How to supply to Government - the guide(external link)
The guide:
- provides an overview of the Government market
- describes the rules and processes that Government agencies follow to buy goods and services
- outlines where to look for Government opportunities
- provides tips on preparing and submitting a tender, to help you improve your chances of being chosen to provide goods or services to the Government
- explains the common jargon used in the tender process.
For more information read the Government Procurement website – information for suppliers(external link).
We manage supplier feedback and complaints in line with MBIE’s Guide to Supplier Feedback and Complaints.
If you have any concerns or feedback about a particular procurement process, email ProcurementComplaints@kaingaora.govt.nz and we will confirm receipt of your communication within 48 hours.
MBIE also offers a confidential supplier feedback service.
The process for making a formal complaint is set out in the Guide to Supplier Feedback and Complaints(external link).
Contact us
If you change your bank account information, address, company name or any other information previously provided, email us at newsuppliersetup@kaingaora.govt.nz so our Purchase to Pay team can make the necessary changes.
All queries about current tender opportunities must be sent according to the details in the particular tender.
For any general questions or feedback contact our Procurement Team at procurement@kaingaora.govt.nz.
Page updated: 28 February 2023