What do you need help with?

This is a...

Does this impact your health or safety?

Some examples could be: 
- Bad water leaks, no hot water or cold water
- Issues with your toilet, shower, basin or sewage. Blocked or overflowing drains
- Gas leaks or gas not working
- Power not working
- Security issues like a broken exterior door, lock or window
- Fire safety, broken smoke detectors, clear ways to exit in an emergency

If any of these apply, please contact us on 0800 801 601 and select Option 4 – repairs and maintenance.

Try requesting this job in MyKāingaOra

For any non-urgent repairs or maintenance, you can log it online using MyKaingaOra

If you wish to provide feedback anonymously, please use the general enquiries and feedback form.

What is your complaint about?
Have you raised your concerns with other agencies?

Page updated: 26 May 2026