With our new Accessibility Policy, we have committed to ensuring that at least 15% of the new homes we are building across the country meet universal design standards, and the rest meet as many of these universal design standards as possible.

We will also see how these universal design standards can be included as part of our retrofit programme for our existing homes and as part of this policy, we’ll also collect more information about the accessibility features of our homes and more information about our customer’s needs so we can better support current and future customers.

From 2021-2022, we will be formally reporting against this target in accountability documents like our Annual Report.

Tools, support and accessible versions of the Policy

List of documents and resources available.

  • Kāinga Ora Accessibility Policy – (Braille version). If you require this translation please send an email to accessibility@kaingaora.govt.nz with your name, address and contact number. We will courier a copy of this version to you.
  • Kāinga Ora Accessibility Policy – (NZ Audio DAISY). If you require this translation please send an email to accessibility@kaingaora.govt.nz with your name, address and contact number. We will courier a copy of this version to you.

If you need to contact us about the policy you can contact accessibility@kaingaora.govt.nz 

Read more on Kāinga Ora Accessibility Policy

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Page updated: 16 December 2019