Official information is any information held by an agency that can be requested by the public.

Kāinga Ora experienced a system outage between 7:00am and 11:00am on Friday the 12th. If you submitted an OIA request during this period it may not have been received. Please resend.

Official information requests can include:

  • documents, reports, memoranda, letters, emails and drafts
  • non-written information, such as video or tape recordings
  • the reasons for any decisions that have been made about you
  • manuals that set out internal rules, principles, policies or guidelines for decision-making
  • agendas and minutes of meetings, including those not open to the public.

You can email your OIA request to or complete the form below.

If you have a general enquiry use the Contact us page to find the right contact.

Page updated: 18 August 2022