Official information is any information held by an agency that can be requested by the public.

 Official information requests can include:

  • documents, reports, memoranda, letters, emails and drafts
  • non-written information, such as video or tape recordings
  • the reasons for any decisions that have been made about you
  • manuals that set out internal rules, principles, policies or guidelines for decision-making
  • agendas and minutes of meetings, including those not open to the public.

Kāinga Ora general enquiries

If your request is a general enquiry you can either:

Page updated: 6 January 2021