We aim to respond to enquiries within 2 business days. If you have an urgent enquiry please phone us on 0800 801 601.

It’s important for us to continue to improve our customer service so let us know about your experience with Kāinga Ora – whether it's good or bad, every bit helps us to improve.

You can provide feedback anonymously but it will limit our ability to investigate issues and our ability to let you know of the outcome.

Page updated: 21 August 2020