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Advocating on behalf of tenants

If you plan to advocate on behalf of a Kāinga Ora tenant, you will need their permission before we can discuss their situation with you. -routine, non-urgent enquiries. Ask the tenant to complete and sign this  appointment of an agent/representative [PDF, 257 KB] form, which can then be

4. Buying

Navigate the process of buying your first home, learn about different offers and sales methods and work towards making your first offer. deadline sale is like a tender process but with more opportunity for negotiating conditions. The agent will often use a tender document, which is a type of

Selling Kāinga Ora properties

Kāinga Ora is selling some homes and land that do not meet our current, or future, needs. home or land identified for sale is generally listed and sold on the open market by real estate agents. Separate to selling social housing properties, Kāinga

First Home Loan

A First Home Loan can make it easier for you to get into your first home by lowering the required deposit to 5%. Home Loan To apply for a First Home Loan, you need to choose a participating lender and complete their loan application form. A list of participating lenders can

5. Settling

Find out what happens on settlement day and everything you need to do to prepare for owning your first home. -settlement inspection - This is a chance for you to inspect the home before you formally take ownership and make sure there hasn’t been any damage to the

Enquiries and feedback form

It's important for us to continue to improve our customer service so let us know about your experience with Kāinga Ora - whether it's good or bad, every bit helps us to improve. via email at sharedboundaries@kaingaora.govt.nz . A list of what information is required can be found on our Fences page. Feedback form

Home ownership resources

Download our product brochures and access useful links to websites that can help you through the path to home ownership. , 25 KB] KiwiSaver Defence Force Superannuation Scheme (DFSS) application form [PDF, 434 KB] KiwiSaver First-Home Withdrawal form [PDF, 382 KB] First Home Loan Get

Lester’s getting his independence back

This will be a special Christmas for Lester, as it's the first he's celebrating in his new, fully-accessible home. being paralysed,” recalls Lester. “The letting agent wouldn’t agree to adjustments like a ramp to make it accessible for me, which meant I had to be carried in

Privacy Notice

This privacy notice explains how Kāinga Ora – Homes and Communities looks after your personal information. or the call is recorded by our call centre meet us in a Kāinga Ora office or your home communicate with us via email, text or online e.g., our feedback form

Make an Official Information Act (OIA) Request

The Official Information Act 1982 (OIA) allows you to make a request for official information held by New Zealand public service agencies, including Kāinga Ora. preferred email address, and specific details of the information you want. To make an OIA request, complete the form below or email us at  oiarequests

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