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Enquiries and feedback form

It's important for us to continue to improve our customer service so let us know about your experience with Kāinga Ora - whether it's good or bad, every bit helps us to improve. Tenant enquiry form For all tenant specific enquiries complete our  tenant enquiry form Tenant help and support - Get quick answers on your home, maintenance

MyKāingaOra

Vakai‘i ho‘o ‘akauní, ngaahi palanisi totongi nofó, ngaahi kole fakaleleí/monomonó mo e ngaahi me‘a lahi kehe ‘i he ‘initanetí ‘o ngāue‘aki ‘a e MyKāingaOra - ko ‘emau app ki he kau nofo totongí pē, - ‘o hangē pē ko e MyMSD mo e MyIR. Register online Current tenants can sign up for MyKāingaOra, all you need is your customer reference number, and to have your email address or mobile number

Property sales

Number of Kāinga Ora properties for sale, and sold, in each region. As part of our national sales programme , Kāinga Ora is selling some properties that don’t meet our long-term needs. Decisions to sell specific sites

Statement regarding former employee facing SFO charges

We are deeply concerned by the allegations involving a former Kāinga Ora employee relating to alleged historic offending. We are fully cooperating with the Serious Fraud Office on the matter. We take matters involving public procurement activity very seriously and expect the highest standards of integrity from everyone who works for or with Kāinga

Ko homau ngaahi tu‘u‘angá

‘A‘ahi atu ki homau ngaahi ‘ōfisi Kāinga Ora – Homes and Communities meí he Mōnite ki he Falaite ‘i he vaha‘a ‘o e taimi 9 pongipongi ki he 4 efiafi. Note: We sometimes share reception or office space with other agencies, so if you can't see an office listed in your town, give us a call on 0800 801 601

Media resources

Use our information sheets, explainers and other online resources to help shape your news stories. Hot topics Reduced build costs and housing renewal activity In the financial year ended 30 June 2026, Kāinga Ora delivered 2,136 new and upgraded homes

Image and video resources

See our latest videos and get images you can use in your news coverage. Downloadable images Simon Moutter - Board chair [JPG, 644 KB] Tracey Taylor - CEO [JPG, 550 KB] Generic Kāinga Ora homes: option one [JPG, 679 KB] option two

They built the house, then climbed the ladder

A group of Hastings students have nailed their first jobs after building homes for families in need, laying the foundations for their own careers. The Year 13 students, from Hastings Boys’ High School’s Building Academy, have spent the school year working alongside experienced tradespeople to build 3 two

Ngaahi Pōnité

‘Oku ‘ikai ke kei tukuatu ‘e he Kāinga Ora ha ngaahi pōnite. Ko e ngaahi me‘a fakapepa mo e fakamatala kehe ‘i he ‘emau uepisaití ‘oku fekau‘aki ia mo e ngaahi pōnite kimu‘á pea mo e kau ma‘u pōnite lolotongá. The main subsidiary of Kāinga Ora, Housing New Zealand Limited (HNZL) is the issuer of its NZD bond programme. All bonds issued, are classified as Wellbeing

Ngaahi ‘Aá

Kapau ko ha tokotaha ma‘u ‘api fakafo‘ituitui koe ‘okú ke nofo ‘i he tafa‘aki ‘o ha ‘api Kāinga Ora pea ‘okú ke fakakaukau ke langa ha ‘ā ‘i he ngatangata‘anga ‘o e ‘apí, ‘e fiema‘u ke ke talanoa mai kiate kimautolu fekau‘aki mo e me‘á ni. ‘E ala lava foki ke tokoni ‘a e Kāinga Ora ki he ngaahi fakamolé. On a case-by case basis, when a private owner plans to build a new fence or make improvements to an existing fence between our property and theirs, Kāinga Ora

Ngaahi ola ‘o e kumí