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Our approach to rent debt

We expect our tenants to pay their rent on time and in full. arrangement in place if needed. We support households who fall on hard times but are making genuine attempts to get back on track with their rent. We’re a social housing

COVID-19 - contact types, help with essential costs and supporting your workers

MSD and the COVID-19 team explain more about the types of contacts, how to get help with essential costs through Work and Income, and how you can support your workers with a range of financial support that is available. What are the different contacts? The COVID-19 team have put together a quick quide that explains what the four different types of contacts are, and what you

Sew far sew good – Repair Café helping build community

It’s a humming hive of activity as the monthly Repair Café at Te Mātāwai opens its doors for 2025. Volunteers Sally and Gloria, who live nearby, head up the sewing table and it’s not long before queues of people are waiting patiently for them to work their magic. to a better environment. Last year an estimated $10,000 worth of items were repaired and diverted from landfill. An estimated $6,000 was saved in repair costs

Kāinga Ora tackles rent debt

As part of its reset, Kāinga Ora is changing its approach to managing rent debt to speed up repayment and address some historic issues. Chief Executive Matt Crockett outlines the changes that are being made and the reasons for them. million in January 2024 to $16.1 million at the same time this year. But we want the amount owed to fall faster and to make sure we keep rent debt down in the

More public homes in half the time

Three brand new, quality homes built in a record 59-days. This milestone was recently achieved through the Kāinga Ora Housing Delivery System (HDS), working with build partner Jennian Homes Residential (NZ) and Jennian Homes Canterbury. up and we are starting to see the rewards of all the good work over the last 18 months. Having build partners who are engaged and invested in this new way of

Matt Crockett appointed as new Kāinga Ora Chief Executive

The Kāinga Ora Board has appointed Matt Crockett as its new Chief Executive. the Board in responding to the Government’s expectations to deliver a financial performance plan in November and set the organisation up to deliver against it

Transforming how we maintain and care for our homes

To provide warm, dry and healthy homes in a financially sustainable way, we are transforming how we upgrade our older homes and maintain our portfolio of over 75,000 properties. promising, too. In the 2023/24 financial year we achieved savings of approximately $30 million in maintenance and approximately $50 million in retrofits. The

Resetting Kāinga Ora

Kāinga Ora is resetting its focus so it can better serve tenants and communities and leave a sustainable social housing legacy for future generations. all pre-1986 homes within 30 years. We’re going to achieve greater savings in how we build. We are optimising our housing designs and standards so that we can

New Kāinga Ora homes in Richmond set to welcome residents

Five new state homes in Richmond are ready for whānau to move in. are among 27 new homes Kāinga Ora has delivered in Richmond in the past year. Julia Campbell, Regional Director Nelson, Marlborough and West Coast, says people on

Our approach to disruptive behaviour

We’re committed to being a good landlord. Part of this means getting the right balance between our responsibilities to our tenants – some of whom experience a range of challenges – and ensuring the quiet enjoyment of others in the community. , we will end their tenancy.   It is important that we are fair in our approach, so when we get a complaint, we collect evidence to get a full picture of what has

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