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  • Tenants and communities
    Our tenants
    • Our role as a landlord
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    • Supporting you in your home
    • Being a good neighbour
    • Paying your rent
    • Budgeting tips
    • Maintaining your home
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    • Having a pet
    • Moving out
    • Change in circumstance
    • Advocating on behalf of tenants
    Tenants health and safety
    • Keeping your home healthy
    • Our Programmes
    • Fire safety
    • Mould and pest control
    • Keeping your home secure
    • Poisons, asbestos and lead-based paint
    • Our driveway safety programme
    • Emergency and disaster preparedness
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    • Managing methamphetamine contamination in our homes
    • Solar panels on your home
    Renting a home
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    • Urban development large-scale projects
    • Building climate resilient homes and communities
    • Specified Development Projects
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    • Building through the Housing Delivery System
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Displaying 1 - 10 results of 590 for "tenants"

  • Kāinga Ora tackles rent debt

    As part of its reset, Kāinga Ora is changing its approach to managing rent debt to speed up repayment and address some historic issues. Chief Executive Matt Crockett outlines the changes that are being made and the reasons for them. Over the past 12 months, our frontline teams have been working with tenants to reduce their rent debt. This has resulted in total rent debt falling from $21.6

  • Our role as a landlord

    We care about both the quality of our homes and the wellbeing of the 190,000 people living within them – of which around 40% are children and young people.  As a social housing landlord, we work hard to support our tenants and provide them with a warm, dry, home that meets their needs. This also means connecting

  • Kāinga Ora purchases Nelson City Council social housing properties

    Nelson City Council has sold its social housing portfolio to Kāinga Ora in an agreement both believe will help stimulate a wider range of housing options in that region. Kāinga Ora will take over management of the council’s 142 properties and their tenants as a result of the deal. Much of the sale proceeds will be invested into

  • Miles of fencing for our tenants

    Masses of timber that would cover more than the distance between Dunedin and Oamaru will be erected as fencing on Kāinga Ora homes across the country this financial year. carried out on more than 64,000 houses nation-wide. Fencing provides security and privacy for thousands of tenants and nearly 125,000 metres of timber will be used to

  • Wellbeing checks well received

    We know it has been a confusing and possibly upsetting time for our tenants and their whānau, with the change to a Level 4 Alert as a result of COVID-19 so we’re reaching out to check in on them. closed, our teams are working remotely to support our tenants and their whānau. Across New Zealand, Tenancy Managers are calling our tenants to check in, have

  • New Nelson customers for Kāinga Ora

    Kāinga Ora is excited to become the new landlord for 142 community housing properties previously owned and managed by the Nelson City Council. tenants as a result of the deal. Much of the sale proceeds will be invested into a new council Housing Reserve that will seek investment into social and

  • Our tenants

    If you are a Kāinga Ora tenant, this section is for you.

  • Our approach to rent debt

    We expect our tenants to pay their rent on time and in full. We’ve made changes to how we manage rent debt to help prevent tenants from getting too far behind. If a tenant misses a rent payment, we’ll get in touch

  • Media resources

    Use our information sheets, explainers and other online resources to help shape your news stories. letting pool? Will tenants who were living in the homes be allowed to move back? Where possible we will bring existing homes back into our letting pool. This has

  • Parnell – building better, brighter lives and communities

    Community Development Manager Tess has been working with tenants across the Central and East Auckland region to support them to build better, brighter lives and communities. Recently, Tess, along with a support crew from Grace Foundation and Parnell Rotary Club came together to continue their work at a community garden for tenants

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