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Our approach to rent debt

We expect our tenants to pay their rent on time and in full. quickly to understand why they have fallen behind and get back on track with their rent. Any missed rent must be repaid, and we can help put a reasonable repayment

Debbie takes community mindedness to the next level

As soon as you meet Debbie, her passion for helping others is clear. Over the years, Debbie has volunteered her time and skills to help others in her community – something she has always been inspired to do. carefully recording donations and deliveries. “We don’t want to make people wait, so we aim to get parcels out as quickly as possible – usually the same day, if

Family put financial challenges behind them and set sights on first home

After struggling for years to keep on top of their bills, Larry and Lave have sorted their finances and set their sights on buying their own home. The Christchurch couple are opening up about how they tackled their financial challenges so they can give hope to others in similar situations. “I hope the

Future looks bright again thanks to new home

For Amye, her new Kāinga Ora home in Dunedin means she can live her life how she wants and get back to what she loves doing – working. .” Her work ethic and drive to get daily tasks done were quickly recognised and Amye has recently been offered paid work and more hours at the Club. Reflecting on

A bright future for award-winning apprentice Braedyn

Growing up with the stability of a Kāinga Ora home has allowed 20-year-old Braedyn to put down roots and begin a promising career in the neighbourhood he calls home. ”. Sammy says he’s impressed with Braedyn’s progress since joining the company two years ago. “He is always willing to help out and he can quickly sense what needs

Young mum’s home ownership dreams come true

For Maddy, a Dunedin neonatal nurse and mother of two, owning a home and providing a stable base for her young family has been a long-held goal. Maddy was living in a sleepout on her parents’ property when her first child, Luca, was born in 2017 and she quickly learned it wasn’t the ideal set-up for

Provide feedback or a complaint

We expect Kāinga Ora tenants to be good neighbours and the communities they live in to be enjoyable places to live – and most of them are. ask any further questions if needed. However, you can remain anonymous if you’d prefer. What you can expect from us We take complaints seriously and act quickly

Leo dons Santa’s hat this Christmas

Leo marked the first Christmas in his new home by taking on a very important role – none other than Santa Claus himself! The Kāinga Ora customer moved into his one-bedroom home in September and has been very quick to get involved in community life ever since. “The staff needed

Build partner tackles COVID-19 challenge

Construction company Home is a leading example of how Kiwis are banding together in the fight against COVID-19. company acted quickly to prevent any potential spread. “The moment we found out there was a potential risk, we activated our site closure plan. It was Sunday

Fixing flood-damaged homes new priority

With the floodwater receding, Kāinga Ora - Homes and Communities is gearing up to repair its flood-damaged Auckland houses as quickly as possible so customers can return to their homes. -damaged houses repaired as quickly as possible so that customers can return to their homes. "However, the volume of homes needing repairs means it is going to

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