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Displaying 1 - 10 results of 107 for "disruptive behaviour process "

  • Kāinga Ora implements new tools to manage disruptive behaviour

    Kāinga Ora is strengthening the way it manages disruptive behaviour in its homes, providing increased support and resources to deal with complex cases, while enabling the organisation to address cases more effectively. The public housing agency is implementing a suite of new tools for its teams to better manage sustained and serious cases of disruptive behaviour that cause

  • Our approach to disruptive behaviour

    We’re committed to being a good landlord. Part of this means getting the right balance between our responsibilities to our tenants – some of whom experience a range of challenges – and ensuring the quiet enjoyment of others in the community. Residential Tenancies Act (RTA) to drive behaviour change and provide a clear deterrent for disruptive behaviour. If a tenant does not change their behaviour, we will

  • Our role as a landlord

    We care about both the quality of our homes and the wellbeing of the 190,000 people living within them – of which around 40% are children and young people.  refuse to work with us. In these cases, we will apply to the Tenancy Tribunal to end their tenancy. Our approach to rent debt Our approach to disruptive behaviour

  • New approach to tenancy management

    Kāinga Ora has developed and implemented a new approach to managing its tenancies and strengthened its response to disruptive behaviour. disruptive behaviour or rental debt. Alongside this, we are now introducing a new Tenancy Management Framework that will strike a better balance between our

  • Our role as a landlord

    We care about both the quality of our homes and the wellbeing of the 190,000 people living within them – of which around 40% are children and young people.  refuse to work with us. In these cases, we will apply to the Tenancy Tribunal to end their tenancy. Our approach to rent debt Our approach to disruptive behaviour

  • Tracking our performance

    Explore how we are performing across tenancy management, delivering new and improved housing, managing our homes, reducing costs and strengthening our financial sustainability.   Disruptive behaviour SPE only implemented in 2024/2025. 2 Renewal volumes are reflective of Letter of Expectation targets, which change year-on-year. FY26

  • Being a good neighbour

    Being a good neighbour is an important part of living in your community. We encourage all our tenants to act as good neighbours. , we have strengthened our approach to managing tenancies and responding to disruptive behaviour. This type of behaviour includes acting in a way that creates a

  • Media resources

    Use our information sheets, explainers and other online resources to help shape your news stories. properties Download the 'Selling Kainga Ora properties' information sheet [PDF, 182 KB] Tenancy issues Disruptive behaviour How do you deal with serious

  • Tenancy policies

    Kāinga Ora proactively releases information to help inform understanding of the reasons for decisions. Publishing our tenancy policies aims to support openness and transparency around our role as a landlord and the responsibilities of our tenants. Rent Debt Policy POL-399 [PDF, 911 KB] Disruptive Behaviour Policy POL-355 [PDF, 796 KB] Tenancy Management Framework POL-358 [PDF, 601 KB]

  • Resetting Kāinga Ora

    In late 2024, Kāinga Ora began a major reset to restore financial sustainability and sharpen our focus on our core mission - providing and managing social housing. disruptive behaviour trending down Housing renewal and delivery 4,300 new or upgraded homes completed in FY25 Hundreds of older homes renovated to modern standards