Search Results

Search results

Displaying 1 - 10 results of 109 for "disruptive behaviour process "

  • Kāinga Ora implements new tools to manage disruptive behaviour

    Kāinga Ora is strengthening the way it manages disruptive behaviour in its homes, providing increased support and resources to deal with complex cases, while enabling the organisation to address cases more effectively. The public housing agency is implementing a suite of new tools for its teams to better manage sustained and serious cases of disruptive behaviour that cause

  • Our role as a landlord

    We care about both the quality of our homes and the wellbeing of the 190,000 people living within them – of which around 40% are children and young people.  refuse to work with us. In these cases, we will apply to the Tenancy Tribunal to end their tenancy. Our approach to rent debt Our approach to disruptive behaviour

  • New approach to tenancy management

    Kāinga Ora has developed and implemented a new approach to managing its tenancies and strengthened its response to disruptive behaviour. disruptive behaviour or rental debt. Alongside this, we are now introducing a new Tenancy Management Framework that will strike a better balance between our

  • Provide feedback or a complaint

    We expect Kāinga Ora tenants to be good neighbours and the communities they live in to be enjoyable places to live – and most of them are. get more information if needed. Our approach to responding to disruptive behaviour We’ve introduced a new approach to managing disruptive behaviour which is about

  • Tracking our performance

    Since the appointment of a new Board in mid-2024, we’ve been making significant changes to strengthen our financial sustainability and refocus on our core mission of being a responsible landlord who looks after our homes and tenants and serves communities well. that aligned to Kāinga Ora accountability targets. 1 Disruptive behaviour SPE only implemented in 2024/2025. 2 The last quarterly scorecard showed our results

  • Our role as a landlord

    We care about both the quality of our homes and the wellbeing of the 190,000 people living within them – of which around 40% are children and young people.  refuse to work with us. In these cases, we will apply to the Tenancy Tribunal to end their tenancy. Our approach to rent debt Our approach to disruptive behaviour

  • Being a good neighbour

    Being a good neighbour is an important part of living in your community. We encourage all our tenants to act as good neighbours. , we have strengthened our approach to managing tenancies and responding to disruptive behaviour. This type of behaviour includes acting in a way that creates a

  • Media resources

    Use our information sheets, explainers and other online resources to help shape your news stories. Ora properties' information sheet [PDF, 182 KB] Tenancy issues Disruptive behaviour How do you deal with serious disruptive behaviour? Our job is to provide

  • Tenancy policies

    Kāinga Ora proactively releases information to help inform understanding of the reasons for decisions. Publishing our tenancy policies aims to support openness and transparency around our role as a landlord and the responsibilities of our tenants. Rent Debt Policy POL-399 [PDF, 911 KB] Disruptive Behaviour Policy POL-355 [PDF, 796 KB] Tenancy Management Framework POL-358 [PDF, 601 KB]

  • Resetting Kāinga Ora

    In late 2024, Kāinga Ora began a major reset to restore financial sustainability and sharpen our focus on our core mission - providing and managing social housing. disruptive behaviour trending down Housing renewal and delivery 4,300 new or upgraded homes completed in FY25 Hundreds of older homes renovated to modern standards