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MyKāingaOra

With our tenant app, MyKāingaOra, you can easily check your account, rent balance, log maintenance requests and so much more from your mobile or laptop, anytime without having to call us. Register online Current tenants can sign up for MyKāingaOra, all you need is your customer reference number, and to have your email address or mobile number

Media queries

Get in touch with our media team and find out about our Official Information Act processes. will accept a scanned or photographed signed copy of the completed form if it is sent to us from the email address we have on file for the customer. You can also send

Make an Official Information Act (OIA) Request

The Official Information Act 1982 (OIA) allows you to make a request for official information held by New Zealand public service agencies, including Kāinga Ora. preferred email address, and specific details of the information you want. To make an OIA request, complete the form below or email us at  oiarequests

Moving out

There are many reasons you may need to move to another home. We’re here to help, so give us a call if you want to move and we can chat about your situation, your housing needs and what housing options you may have. requesting a ‘Tenancy Reference Letter’ Be sure to include your full name, Kāinga Ora address, and a mailing address or email address that we can send to the tenancy

Social Media Terms of Use

We aim to ensure our social media channels are used constructively and for the good of the community. numbers, email addresses or other online contact details – relating either to you or other individuals. Don't impersonate or falsely claim to represent a person or

Consents, land sales and public works

If you are a private owner and have questions around Resource Management Act consents or Partial land sales contact us with specific information. consent, we need to know: your name, address and contact details the address of the property in question the address of the Kāinga Ora property the affected party

New Kāinga Ora Accessibility Policy

With our new Accessibility Policy, we have committed to ensuring that at least 15% of the new homes we are building across the country meet universal design standards, and the rest meet as many of these universal design standards as possible. Accessibility Policy – (Braille version). If you require this translation please send an email to accessibility@kaingaora.govt.nz with your name, address and contact number

Our recruitment process

At Kāinga Ora we want our recruitment process to be an opportunity for us to get to know more about you and your skill set, and for you to get to know more about us and what we do. on-line application form (external link) and you will receive a confirmation email. If you can't find the right position to apply for, you can either register

Tenant home ownership

If you are currently a Kāinga Ora tenant, you may be eligible for a grant to go towards purchasing the home you’re living in. scan and email your application to THOGrant@kaingaora.govt.nz . Buyers can also combine the Tenant Home Ownership grant with the First Home Loan , and/or the

Gilbert Close, the newest address in Hastings

Over the next couple of weeks, 28 whānau in need will be waking up in a new warm, dry home on a brand new street. Gilbert Close (off Tomoana Road), Hastings, is the address of the 28 recently completed homes. The homes have been built by TW Property Group. To address the urgent need for public housing in Hastings, Kāinga Ora - Homes and Communities has purchased the

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