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Social Media Terms of Use

We aim to ensure our social media channels are used constructively and for the good of the community. . Social media is also a platform for us to engage directly in conversation, feedback and assisting our tenants. We may occasionally like or follow organisations

Tenancy agreement

Your tenancy agreement is a legal document. It tells you what you should expect from us and what we expect from you. isn't right. Your feedback is important to us because it helps us learn what we can do better. There are a few different ways you can contact us and we'll do our

Provide feedback or a complaint

We expect Kāinga Ora tenants to be good neighbours and the communities they live in to be enjoyable places to live – and most of them are. , there are some key pieces of information we need so we can investigate. Please let us know: What the problem is and how it relates to Kāinga Ora If you’re

Our approach to disruptive behaviour

We’re committed to being a good landlord. Part of this means getting the right balance between our responsibilities to our tenants – some of whom experience a range of challenges – and ensuring the quiet enjoyment of others in the community. end tenancies when we need to. We will work to understand what is driving disruptive behaviour and refer tenants to specialist social and health services to

Working with building developers boosts public housing in Gisborne

Agreements between Kāinga Ora and building developers will lift the number of social houses available in one of the eight areas of severe housing deprivation identified in the public housing plan. warm, dry homes for whānau most in need of public housing. “Kāinga Ora and the developers are working collaboratively to ensure what is built meets the needs of

Change in circumstance

By letting us know as soon as there’s a change in your living arrangements or income, Kāinga Ora and the Ministry of Social Development can make sure you get the best support available to you. Services on 0800 552 002 if you’re over 65. What is a change in circumstance? Any changes to your household income or the number of people living at home. For

Media resources

Use our information sheets, explainers and other online resources to help shape your news stories. from owning a pet. What happens if there are issues with pets at Kāinga Ora homes? Kāinga Ora cannot enforce any potential bylaw breaches, animal nuisance, or dog

Kāinga Whenua Loans for Collectives

Kāinga Whenua Loans are also available for Māori collectives, including land trusts. Find out what qualifies as a Māori collective and how the Loan works these groups. the Loan for Kiwibank. A Kāinga Whenua Loan is secured only against the house, not against the house and land as with most home loans. What is a collective? A

New beginnings at Mahora, Hastings

We celebrated work starting on 40 new homes as the first development designed in collaboration with Hastings District Council, as part of the Hastings place-based approach. occasion with the community and partner agencies who had all worked together to bring this development about. “What is being built here is more than great

Three homes, built by Hastings Boys High School, are on the move

It is rewarding to see three new social houses completed by the students of the Hastings Boys High School (HBHS) Trades Academy now ready to move onto their new home. to add value to their employer from day one. They understand health and safety requirements, they know how to use the tools and they know what is required to

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