Kainga Ora logo
  • English
  • Te reo Māori
  • Gagana Samoa | Samoan
  • Lea Faka Tonga | Tongan
  • 简体中文 | Chinese (Simplified)
  • Careers at Kāinga Ora
  • Login or register to MyKāingaOra
  • Languages
  • English
  • Te reo Māori
  • Gagana Samoa | Samoan
  • Lea Faka Tonga | Tongan
  • 简体中文 | Chinese (Simplified)
  • Tenants and communities
    • Tenants and communities
    • Our tenants
      • Our tenants
      • Our role as a landlord
      • Tenancy agreement
      • Supporting you in your home
      • Being a good neighbour
      • Paying your rent
      • Budgeting tips
      • Maintaining your home
      • Visits and access
      • Having a pet
      • Moving out
      • Change in circumstance
      • Advocating on behalf of tenants
      • MyKāingaOra
      • Close to Home tenant newsletter
    • Our tenants health and safety
      • Our tenants health and safety
      • Keeping your home healthy
      • Our Programmes
      • Fire safety
      • Keeping your home secure
      • Poisons, asbestos and lead-based paint
      • Mould and pest control
      • Our driveway safety programme
      • Emergency and disaster preparedness
      • National support services
      • Managing methamphetamine contamination in our homes
      • Solar panels on your home
    • Our neighbours
      • Our neighbours
      • Provide feedback or a complaint
      • Fences
      • Ground issues, trees and storm damage
      • Drainage and easements
      • Illegal structures and unauthorised alterations
      • Consents, land sales and public works
    • Renting a home
  • Urban development and social housing
    • Urban development and social housing
    • Urban development
      • Urban development
      • Urban development large-scale projects
      • Building climate resilient homes and communities
      • Specified Development Projects
    • Social housing
      • Social housing
      • Our approach to delivering social housing
      • Building through the Housing Delivery System
      • Social housing developments
      • Keeping the community informed
      • Kāinga Ora Retrofit Programme
      • Transforming how we maintain and care for our homes
    • Housing styles
    • Industry Hub
      • Industry Hub
      • Housing Delivery System project
      • Kāinga Ora urban development keeps on delivering
      • Finding efficiencies in urban development
      • Rangatahi renovations build connection and career pathways
      • Introducing the new Housing Delivery Group
      • Wastewater upgrade prevents sewage flowing into harbour
      • Density and amenity go hand in hand
      • Etu Rakau: creating a circular economy by connecting community
      • Molley Green Reserve: ‘a place we call home’ reopens
    • Development and Construction Matters bulletin
    • Minimising construction waste
    • Renewable energy
    • Selling Kāinga Ora properties
    • Accessibility at Kāinga Ora
  • Home ownership
    • Home ownership
    • KiwiSaver first-home withdrawal
    • Guide to buying a home
      • Guide to buying a home
      • 1. Starting out
      • 2. Preparing and applying
      • 3. Searching
      • 4. Buying
      • 5. Settling
    • First Home Loan
    • First Home Decision Tool
    • Kāinga Whenua
      • Kāinga Whenua
      • Kāinga Whenua Loans for individuals
      • Kāinga Whenua Loans for Collectives
      • Kāinga Whenua resources
    • Tenant home ownership
    • First Home Partner
    • Home ownership resources
  • Working with us
    • Working with us
    • Procurement - supplying goods and services to us
      • Procurement - supplying goods and services to us
      • Existing Kāinga Ora Sourcing Arrangements
      • Our Te Mahi Ngātahi Maintenance Partners
    • Consentium – Building Consent Authority
    • Supported Housing
    • Specified Development Projects
  • Media Centre
    • Media Centre
    • Media resources
    • Media queries
    • Image and video resources
  • Contact us
    • Contact us
    • Make an Official Information Act (OIA) Request
    • Enquiries and feedback form
  • Online applications
  • Careers at Kāinga Ora
  • Login or register to MyKāingaOra
  • Tenants and communities
    Our tenants
    • Our role as a landlord
    • Tenancy agreement
    • Supporting you in your home
    • Being a good neighbour
    • Paying your rent
    • Budgeting tips
    • Maintaining your home
    • Inspections
    • Having a pet
    • Moving out
    • Change in circumstance
    • Advocating on behalf of tenants
    Tenants health and safety
    • Keeping your home healthy
    • Our Programmes
    • Fire safety
    • Mould and pest control
    • Keeping your home secure
    • Poisons, asbestos and lead-based paint
    • Our driveway safety programme
    • Emergency and disaster preparedness
    • National support services
    • Managing methamphetamine contamination in our homes
    • Solar panels on your home
    Renting a home
    MyKāingaOra
    Our neighbours
    • Provide feedback or a complaint
    • Ground issues, trees and storm damage
    • Drainage and easements
    • Fences
    • Illegal structures and unauthorised alterations
    • Consents, land sales and public works
  • Urban development and social housing
    Urban development
    • Urban Development Strategy
    • Urban development large-scale projects
    • Building climate resilient homes and communities
    • Specified Development Projects
    Social housing
    • Our approach to delivering social housing
    • Building through the Housing Delivery System
    • Social housing developments
    • Keeping the community informed
    • Kāinga Ora Retrofit Programme
    Housing styles
    Industry Hub
    Accessibility at Kāinga Ora
    Sustainability at Kāinga Ora
    Development and Construction Matters bulletin
  • Home ownership
    KiwiSaver first-home withdrawal
    First Home Decision Tool
    Guide to buying a home
    First Home Loan
    Kāinga Whenua
    Tenant home ownership
    Home ownership resources
  • Working with us
    Specified Development Project
    Supported Housing
    Procurement
    Infrastructure Acceleration Fund
    Consentium – Building Consent Authority
  • Media Centre
  • Contact us
Search Results

Search results

Displaying 1 - 10 results of 556 for "Tenancy Tribunal."

  • Tenancy agreement

    Your tenancy agreement is a legal document. It tells you what you should expect from us and what we expect from you. for mediation. We’ll always aim to solve any problems by working with you, but if we can’t find a solution we sometimes need to go to the Tenancy Tribunal

  • Our approach to disruptive behaviour

    We’re committed to being a good landlord. Part of this means getting the right balance between our responsibilities to our tenants – some of whom experience a range of challenges – and ensuring the quiet enjoyment of others in the community. . In these situations, we will apply to the Tenancy Tribunal to terminate the tenancy. These changes are focused on addressing serious disruptive behaviour. Most

  • Our role as a landlord

    We care about both the quality of our homes and the wellbeing of the 190,000 people living within them – of which around 40% are children and young people.  refuse to work with us. In these cases, we will apply to the Tenancy Tribunal to end their tenancy. Our approach to rent debt Our approach to disruptive behaviour

  • Our role as a landlord

    We care about both the quality of our homes and the wellbeing of the 190,000 people living within them – of which around 40% are children and young people.  refuse to work with us. In these cases, we will apply to the Tenancy Tribunal to end their tenancy. Our approach to rent debt Our approach to disruptive behaviour

  • New approach to tenancy management

    Kāinga Ora has developed and implemented a new approach to managing its tenancies and strengthened its response to disruptive behaviour. Tenancy Tribunal to terminate the tenancy – and we will not provide the tenant with another home. Ultimately, this new approach is designed to provide a clear

  • Kāinga Ora implements new tools to manage disruptive behaviour

    Kāinga Ora is strengthening the way it manages disruptive behaviour in its homes, providing increased support and resources to deal with complex cases, while enabling the organisation to address cases more effectively. ,” Nick Maling says. “One of the provisions in particular will enable Kāinga Ora to implement a warnings process, allowing us to apply to the Tenancy Tribunal to

  • Moving out

    There are many reasons you may need to move to another home. We’re here to help, so give us a call if you want to move and we can chat about your situation, your housing needs and what housing options you may have. will give you at least three months’ (90 days) written notice, unless the Tenancy Tribunal makes an order granting termination. Once we give you notice, we will

  • Provide feedback or a complaint

    We expect Kāinga Ora tenants to be good neighbours and the communities they live in to be enjoyable places to live – and most of them are. is disruptive and persistent, and they ignore our warnings. In these situations, we will apply to the Tenancy Tribunal to terminate the tenancy – and we will not

  • Privacy Notice

    This privacy notice explains how Kāinga Ora – Homes and Communities looks after your personal information. the Tenancy Tribunal (the Tenancy Tribunal considers all disputes between landlords, including Kāinga Ora, and tenants) to MSD so they can perform their role as

  • Kāinga Ora tackles rent debt

    As part of its reset, Kāinga Ora is changing its approach to managing rent debt to speed up repayment and address some historic issues. Chief Executive Matt Crockett outlines the changes that are being made and the reasons for them. genuine attempts to get back on track with their rent. If this doesn’t happen – and we’ve done everything we can as a landlord – we will apply to the Tenancy Tribunal

logo flower background

Kāinga Ora

  • About Us
  • Contact Us
  • Our locations
  • Careers
  • Privacy Notice
  • Copyright statement

Quick Links

  • Enquiries and feedback form
  • Publications and reports
  • Make an OIA request
  • Holidays Act Payments
  • Investor Centre

Home Ownership

  • First Home Loan
  • KiwiSaver first-home withdrawal
  • Kāinga Whenua
  • Tenant home ownership

General Enquiries

  • Freephone 0800 801 601
  • Enquiries and feedback form

    Our Customer Support Centre provides on-the-spot responses for all enquiries 8am to 6pm, Monday to Friday and 24/7 for urgent calls.

Follow us on social

Women’s Refuge Shielded Site

© 2025 Kāinga Ora Homes and Communities

Kainga ora logo Te Kāwanatanga o Aotearoa / New Zealand Government