Provide feedback or a complaint

We expect Kāinga Ora tenants to be good neighbours and the communities they live in to be enjoyable places to live – and most of them are.

Akld fencing work Fences

If you are a private home owner living next door to a Kāinga Ora property and you are thinking about building a fence along the boundary, you must discuss this with us. Kāinga Ora may be able to help with costs, too.

Storm damage image Ground issues, trees and storm damage

If you have any issues with ground maintenance, tree maintenance, or problems with storm damage, contact us.

Drain overflowing image Drainage and easements

If you require access to our properties or our consent for drainage issues or easements, you will need to provide us with the correct information.

Illegal structure iStock 1368655742 Illegal structures and unauthorised alterations

If you suspect an illegal structure, or an unauthorised alteration to Kāinga Ora property you should contact us.

Consents, land sales and public works

If you are a private owner and have questions around Resource Management Act consents or Partial land sales contact us with specific information.