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  • Enquiries and feedback form

    It's important for us to continue to improve our customer service so let us know about your experience with Kāinga Ora - whether it's good or bad, every bit helps us to improve. Tenant enquiry form For all tenant specific enquiries complete our  tenant enquiry form Tenant help and support - Get quick answers on your home, maintenance

  • Property sales

    Number of Kāinga Ora properties for sale, and sold, in each region. As part of our national sales programme , Kāinga Ora is selling some properties that don’t meet our long-term needs. Decisions to sell specific sites

  • Statement regarding former employee facing SFO charges

    We are deeply concerned by the allegations involving a former Kāinga Ora employee relating to alleged historic offending. We are fully cooperating with the Serious Fraud Office on the matter. We take matters involving public procurement activity very seriously and expect the highest standards of integrity from everyone who works for or with Kāinga

  • Our office locations

    Visit our Kāinga Ora – Homes and Communities offices Monday to Friday between 9am to 4pm. Note: We sometimes share reception or office space with other agencies, so if you can't see an office listed in your town, give us a call on 0800 801 601

  • Media resources

    Use our information sheets, explainers and other online resources to help shape your news stories. Hot topics Reduced build costs and housing renewal activity In the financial year ended 30 June 2026, Kāinga Ora delivered 2,136 new and upgraded homes

  • Image and video resources

    See our latest videos and get images you can use in your news coverage. Downloadable images Simon Moutter - Board chair [JPG, 644 KB] Tracey Taylor - CEO [JPG, 550 KB] Generic Kāinga Ora homes: option one [JPG, 679 KB] option two

  • They built the house, then climbed the ladder

    A group of Hastings students have nailed their first jobs after building homes for families in need, laying the foundations for their own careers. The Year 13 students, from Hastings Boys’ High School’s Building Academy, have spent the school year working alongside experienced tradespeople to build 3 two

  • Bonds

    Kāinga Ora is no longer offering bonds. Documents and other information on our website are historical and for existing bond holders. The main subsidiary of Kāinga Ora, Housing New Zealand Limited (HNZL) is the issuer of its NZD bond programme. All bonds issued, are classified as Wellbeing

  • Fences

    If you are a private home owner living next door to a Kāinga Ora property and you are thinking about building a fence along the boundary, you must discuss this with us. Kāinga Ora may be able to help with costs, too. On a case-by case basis, when a private owner plans to build a new fence or make improvements to an existing fence between our property and theirs, Kāinga Ora

  • Our approach to disruptive behaviour

    We’re committed to being a good landlord. Part of this means getting the right balance between our responsibilities to our tenants – some of whom experience a range of challenges – and ensuring the quiet enjoyment of others in the community. Our approach is designed to strike this balance, with a focus on being fair but firm. We make early and frequent use of the tools available under