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Skilled up – Kāinga Ora customers go digital

Classes helping Kāinga Ora customers navigate the digital world have been a huge hit with their first attendees. or they go into space! I’m going to look at doing my banking online now too. The tutors were lovely, and so skilled up. They talked to us right at our level, in

Paying your rent

We want to help you keep on top of your rent and other bills. On this page you’ll find some useful information and advice. Lēsisita ki he online banking (pangikē ‘i he ‘initanetí) mo ho‘o pangikeé, ‘i he lahi taha ‘o e ngaahi pangikeé te ke lava ‘o fakahoko eni ‘i he ‘initanetí pe tā

YouTube, emojis and surfing the web – Neta is queen of them all

Senior customer Neta has become a confident queen of emojis since taking part in a digital literacy course at her Kāinga Ora complex in South Auckland. smartphones and laptops, but Neta was out of the loop. The course aims to educate participants about how to use the internet safely, steer clear of scams, email and

It’s not just computers, it’s community

Kāinga Ora is focused on supporting customers to live well in their homes and one of the ways we do this is by connecting customers to local initiatives within their own communities. covering everything from how to use the Google platform (including emails, sheets and docs) and Zoom through to internet security. Recognising that many of the

Design Review Panel

Earlier this year, our Urban Design Panels team asked for feedback on improving the effectiveness of our Design Review process by surveying a range of our builder partners. How to book your AHP Design Review Process [PDF, 77 KB] Frequently asked questions What do I need to do to take advantage of the streamlined review process? If

Tenant help and support

Get quick answers on your home, maintenance, rent and everyday information in one place. Tenant enquiry form Skip bins: we do not provide skip bins for tenants to use. If you want one you'll need to organise this yourself. Get rid of bugs and pests

Holidays Act Payments

individually. If you are entitled to multiple payments, they will be consolidated and paid to you as one single payment. How do I know if I’m eligible for remediation

Ruby a gem of the local community

Kāinga Ora customer Ruby is paddling away happily on a ‘waka of change’.

Ruby says she has turned her life around in the past five years since she moved from emergency housing into her Kāinga Ora home with her now 10-year-old and 17-year-old sons. patrol work. “My advice to anyone without a job is to do some voluntary work,” Ruby says. “If they see you’re willing to give your time, and you’re good at it, it

Keeping the community informed

Kāinga Ora has a mandate to deliver more homes to meet the urgent need in our communities. Our engagement work aims to keep communities up-to-date about the homes being built in their area, and to support thriving communities. to ensure they are aware of plans. Some of the ways we may do this include letter drops, community drop-in sessions, online forums, and digital tools. We often

Budgeting tips

Find tips and tools to help with budgeting, saving and preparing for unexpected costs. account to save and update your budget. Sorted.org.nz (external link) is run by Te Ara Ahunga Ora – The Retirement Commission, and its website also includes lots of

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