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  • National support services

    Here’s a list of some of the services that are available in New Zealand offering support, information and help. 除非另有说明,所有服务都是每周 7 天、每天 24 小时的全天候服务。 需要倾诉? 随时免费拨打或发短信至1737 ,寻求经过培训的卫生部专业人员的支持 生命线 0800 543 354 www.lifeline.org.nz (external link) 健康热线 0800 611 116

  • Tenancy agreement

    Your tenancy agreement is a legal document. It tells you what you should expect from us and what we expect from you. 62)。 为租户提供独立建议 我们希望尽我们所能为您提供帮助,因此,如果您对Kāinga Ora有任何不满,只需给我们打一个电话。如果您直接与我们交涉之后仍不满意,您有权申请调解或租赁仲裁庭听证会。进行申请需要缴付$20,您可以在所有商业、创新和就业部办公室找到表格和有关信息。 商业、创新和就业部 (external link) (MBIE) 还为租户提供免费的咨询建议。

  • 5. Settling

    Find out what happens on settlement day and everything you need to do to prepare for owning your first home. 您的房贷。他们会向您介绍贷款类型及不同构成,确认您的利率并列出您的还款计划。 为您的房屋安排保险 ——作为贷款条件,从您成为房主的第一天起,您很可能就需要购买房屋保险,并且可能需要在保险单上记录您的银行或信贷机构。您的律师和银行或信贷机构也可能在交割前要求您提供保单副本。 交割前验房 ——这是您在正式获得所有权之前检查

  • Holidays Act Payments

    。 如果由于休假工资的计算错误而导致给我多发了工资,会怎么办? 按照以前的薪资流程和系统,一些现员工和前员工可能会被多发了工资。Kāinga Ora承认所有的工资都是出于善意支付和领取的,所以不会寻求追回任何多付的工资。 我离开了单位,然后又回来了。这会影响我的补发款吗? 每段服务期都将单独计算。如果您有权获得多笔补发

  • Keeping your home secure

    There are lots of ways you can keep your home safe and belongings secure. 当您不使用某些门窗时,可以将其上锁,以此保护门户安全。Kāinga Ora在我们的住房的一些窗户上安装了安全锁,如果您在使用它们时遇到任何问题,我们可以给您一些建议。 如果有人来到您家门口并声称自己是Kāinga Ora的工作人员,请要求查看他们的身份证明。如果他们无法提供任何证件,要求他们离开并立即致电0800

  • Building climate resilient homes and communities

    We recognise the importance of building homes and communities that are resilient to our changing climate. 的大型开发项目中的新暴雨积水解决方案专为应对百年一遇的天气事件(这次降雨量超过了该标准)而设计,其所起的作用完全符合预期,将大量的暴雨积水引离住家并以安全、有控制的方式将其排走。 Northcote开发项目中的Greenslade保护地就是一个很好的例子。该保护地不仅是社区的运动场和公园,也是雨水蓄留盆地。洪水期间,保

  • Solar panels on your home

    Here’s some helpful information on your solar panels and how to get the most out of them. 在研究如何利用这些多余的电力来帮助其他没有太阳能电池板的客户减少电费。 如果发生这种情况,多余电力将不再记到您的账下供冲抵今后的电费。相反,这些将回到 Kāinga Ora,以便我们可以帮助更多客户减少电费。 为什么预付费电费套餐与太阳能电池板不兼容 使用太阳能的房屋在连接到电网之前必须安装特殊的进出口电表。这些进出口

  • Keeping your home healthy

    Sometimes our homes can get too hot, too cold or have too much moisture in the air – and all of these things can affect our health. Here are some tips to stay healthy whatever the weather. 人不适。 为什么这是一个问题? 过热会让人难以入睡。还会给身体带来压力,尤其是对于幼儿、老人以及有健康状况的人。温度越高、身处高温时间越长,风险就越大。 Ngaahi fale‘i ‘aonga Ko ha ngaahi tokoni ‘eni ke ta‘ofi ho ‘apí ke ‘oua ‘e fu‘u

  • Emergency and disaster preparedness

    Emergencies can happen anywhere, any time and without warning. We can look after ourselves and the people we care about by knowing the different ways to stay informed. 保障。它们不会取代其他紧急警报。如果您感到自己的生命处于危险之中,请不要等待官方警告。立即采取行动。 如需了解更多信息,请访问 www.civildefence.govt.nz (external link) 制定计划 在新西兰,紧急情况可能随时随地发生,毫无预警。当这种情况发生时,民防和紧急服务部门需要集中人力帮助最

  • Contact us

    办公室 如果您的问题涉及到狗,请致电本地议会的动物管理部门 如果您为动物福利或一只被遗弃的宠物担心,请联系最近的 SPCA。 一旦您向这些组织报告了您的担忧之后,请与我们联系,让我们知道发生了什么以及您已与其他部门联系过。这意味着我们不仅可以调查您的担忧,还可以在需要时联系正确的机构以获取更多信息。 对于扰乱和破坏行为

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