E tautino atu le avea o i matou ma pulega lelei o fale. O le tasi o vala o lea folafolaga le sa‘o o le tali atu i galuega o faatino mo tagata nofo mautotogi – e iai nisi o maua i tulaga faigata – ma faamautinoa le maua e isi o le ola filemu.

Ua matou saunia se faiga e lē gata i le fetaui lelei, e sa'o ma mauaa. Ua tele na vave faaaoga metotia o faatulafonoina i le Residential Tenancies Act (RTA) e suia ai amioga ma faasalavei ai amioga faatupu vevesi. E faamuta mautotogi i tulaga ua moomia ai, pe a lē sui le amio a le tagata mautotogi.

E taumafai pea e iloa le faapogai o amioga faatupu vevesi ma e mafai na faasino tagata nofo mautotogi i auaunaga faapitoa tau agafesootai ma le soifua maloloina mo se fesoasoani i mafuaaga tonu – i luga o le malie i ai o le tagata nofo mautotogi. E maua foi le avanoa e tuu atu ai le faitalia e siitia ai i se isi nofoaga ese e foia ai le mea ua tupu.

Ua matou saunia faiga maualuga atu mo tulaga ua afaina ai le saogalemu ona o amioga a se tasi o tagata nofo mautotogi, po o le faataligatuli i lapataiga, ma faifai ai lava amioga faatupu vevesi. A tupu tulaga faapenei, ona avatu lea o se talosaga i le Tenancy Tribunal e faamuta ai le mautotogi.

O se faiga patino e tali atu ai i amioga ogaoga faatupu vevesi. E tele na faafesootai mai tagata o le motu atoa e faailoa mai faaletonu masani i le va o tuaoi, e pei o le leotele o taavale, tuai na moa le vao po o le afea soo o le fale e tagata asiasi. E faaaoga faiga ua uma na saunia e tali atu ai i faaletonu faapenei.

E tāua le iloa e toatele atu tagata nofo mautotogi o tausisia le nofo lelei, ma le va fealoai ma tuaoi.

Taiala Faavae Amioga Faatupu Vevesi POL-355 [PDF, 796 KB]

Fesootaiga ma tagata nofo mautotogi

E leai ma se faaluafesasi o le taunuuga e afaina ai mautotogi mo tagata nofo mautotogi o faia amioga faatupu vevesi, ma e iai le manatu o le a latou faia le mea sa‘o ma suia amioga faapenei. E faamuta mautotogi, mo i latou o faifai ai lava amioga nei.

E tāua le sa‘o o faiga e tali atu ai i se faaseā, e saili faamaoniga e iloa ai se atoaga o le mea na tupu, pe a faailoa mai se faaseā.

E faalagolago isi laasaga i tua atu o sailiga na fai i tulaga o le mea na tupu ma e mafai na aofia ai le faaaoga o metotia o faamatuu mai i lalo o le RTA. O metotia e mafai ai e pule o fale ona faailoa ma le manino le lē tuu avanoa i amioga faapenei ma e tatau na fai se suiga – ma e faaaoga ma le faamoemoe ia iloa e tagata nofo mautotogi a latou matafaioi. A faaaoga le RTA, e iai faiga e tatau i pule o fale na tausisia ma e ui i tulaga e umi na faagaioia ai, e tatau lava ona uia auala sa‘o e faatino ai.

Auivi Pulega Mautotogi

E faaaoga le Tenancy Management Framework ia fetaui matafaioi a le pulega, ma matafaioi a tagata nofo mautotogi, ma le aiatatau a isi tagata e maua ai le nofo filemu. O le auivi lava lea e tali atu ai i mau faaletonu eseese tau mautotogi, e pei o le tuai na totogi o fale, amioga faatupu vevesi ma le vaaiga o fagafao.

Auivi Pulega Mautotogi POL-358 [PDF, 601 KB]

Faaaogaina o metotia e pulea ai amioga faatupu vevesi

E vave lava na matou saili le atoaga o le mea na tupu e foia ai le faaletonu. E faalagolago le tali atu i tulaga e patino i ai le faaletonu, ma le sa‘o o le taunuuga.

A matou maua se tagata nofo mautotogi ua solia ana matafaioi faatulafonoina i lalo o le Residential Tenancies Act (RTA), ona matou faaaoga lea o metotia nei e faasa‘o ai amioga le fetaui:

Action taken

Description

October 2025

Financial year to date (2025/2026)

Action taken

Section 55A notices issued 

Description

We can make it clear to tenants that their behaviour is unacceptable, and their tenancy is at risk by issuing a Section 55A notice. If a tenant receives three Section 55A notices within a 90-day period, then we will apply to the Tenancy Tribunal to end their tenancy.

October 2025

182

Financial year to date (2025/2026)

610

Action taken

Agreed relocations 

Description

If tenants are willing, Kāinga Ora can work with them to relocate them to a new home. Most tenants take moving to a new home as an opportunity for a fresh start and do not cause further issues. 

October 2025

5

Financial year to date (2025/2026)

29

Action taken

Tenancy terminations by order of Tribunal (s55, s55A, s55AA, s56 notices) 

Description

In severe, threatening or persistent cases we will seek termination at the Tenancy Tribunal and will not provide the tenant with another Kāinga Ora home. This figure includes situations where a tenancy has been terminated after we have issued the tenant with three section 55A notices within 90 days. 

October 2025

3

Financial year to date (2025/2026)

11

Uma na faafou le itulau: 25 November 2025