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MyKāingaOra

Check your account, rent balances, maintenance requests and so much more online using MyKāingaOra – our app just for tenants, - very much like MyMSD and MyIR. Go digital and be in to win a $100 gift card Any new sign-ups to MyKāingaOra or if you add/update your email address with us, between 1 December 2024 to 30

Make an Official Information Act (OIA) Request

The Official Information Act 1982 (OIA) allows you to make a request for official information held by New Zealand public service agencies, including Kāinga Ora. preferred email address, and specific details of the information you want. To make an OIA request, complete the form below or email us at  oiarequests

Media queries

Get in touch with our media team and find out about our Official Information Act processes. signed copy of the completed form if it is sent to us from the email address we have on file for the customer. You can also send in a scanned or photographed

Moving out

There are many reasons you may need to move to another home. We’re here to help, so give us a call if you want to move and we can chat about your situation, your housing needs and what housing options you may have. address or email address that we can send to the tenancy reference letter to. Third party requests to discuss a tenancy reference If a third party (such as your

Social Media Terms of Use

We aim to ensure our social media channels are used constructively and for the good of the community. numbers, email addresses or other online contact details – relating either to you or other individuals. Don't impersonate or falsely claim to represent a person or

New Kāinga Ora Accessibility Policy

With our new Accessibility Policy, we have committed to ensuring that at least 15% of the new homes we are building across the country meet universal design standards, and the rest meet as many of these universal design standards as possible. Accessibility Policy – (Braille version). If you require this translation please send an email to accessibility@kaingaora.govt.nz with your name, address and contact number

Working with building developers boosts public housing in Gisborne

Agreements between Kāinga Ora and building developers will lift the number of social houses available in one of the eight areas of severe housing deprivation identified in the public housing plan. developers across our rohe to address housing shortages.” Read more on the Public Housing Plan (external link) For more information contact Tipene Heperi, Senior

Tenant home ownership

If you are currently a Kāinga Ora tenant, you may be eligible for a grant to go towards purchasing the home you’re living in. scan and email your application to THOGrant@kaingaora.govt.nz . Buyers can also combine the Tenant Home Ownership grant with the First Home Loan , and/or the

Fences

If you are a private home owner living next door to a Kāinga Ora property and you are thinking about building a fence along the boundary, you must discuss this with us. Kāinga Ora may be able to help with costs, too. . What you need to provide to Kāinga Ora You will need to provide the following details to us: your name and contact details your full address including city

Gilbert Close, the newest address in Hastings

Over the next couple of weeks, 28 whānau in need will be waking up in a new warm, dry home on a brand new street. Gilbert Close (off Tomoana Road), Hastings, is the address of the 28 recently completed homes. The homes have been built by TW Property Group. To address the urgent need for public housing in Hastings, Kāinga Ora - Homes and Communities has purchased the

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