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  • Make an Official Information Act (OIA) Request

    The Official Information Act 1982 (OIA) allows you to make a request for official information held by New Zealand public service agencies, including Kāinga Ora. Official information is any information held by a public service agency, a Minister of the Crown and an organisation as defined in the OIA. It includes

  • Tenant enquiry form

    This form is for Kāinga Ora tenants who have questions about their tenancy. Renting a Kāinga Ora home Your first step is talk to the  Ministry of Social Development (MSD) - Work and Income (external link) about your housing needs

  • Property sales

    Number of Kāinga Ora properties for sale, and sold, in each region. As part of our national sales programme , Kāinga Ora is selling some properties that don’t meet our long-term needs. Decisions to sell specific sites

  • Our approach to disruptive behaviour

    We’re committed to being a good landlord. Part of this means getting the right balance between our responsibilities to our tenants – some of whom experience a range of challenges – and ensuring the quiet enjoyment of others in the community. Our approach is designed to strike this balance, with a focus on being fair but firm. We make early and frequent use of the tools available under

  • Design guidelines

    The design guides help to ensure that all design and building projects meet our standards, and reflect our design principles. Our design guides are for everyone involved in the planning, design, or construction of a Kāinga Ora development or housing project. They set clear expectations

  • Image and video resources

    See our latest videos and get images you can use in your news coverage. Downloadable images Simon Moutter - Board chair [JPG, 644 KB] Tracey Taylor - CEO [JPG, 173 KB] Generic Kāinga Ora homes: option one [JPG, 679 KB] option two

  • Our leadership and governance

    Our leadership team is responsible for shaping strategy, delivering housing solutions, and ensuring we provide warm, dry, and secure state housing across New Zealand. Our Ministers Kāinga Ora operates under the leadership of key government ministers who oversee housing policy and public housing priorities. Hon Christopher

  • Media resources

    Use our information sheets, explainers and other online resources to help shape your news stories. Hot topics Revised plans for Arlington development Kāinga Ora is proposing to deliver 104 new state homes at its Arlington development in the heart

  • From Whangārei to Invercargill new homes are ready for whānau

    June and July are traditionally our biggest months for delivering warm, healthy homes across Aotearoa New Zealand. This year was no different, with 662 new homes completed and 92 homes significantly renovated during the two months. This work is part of the Kāinga Ora renewals programme, which replaces or upgrades older state homes, so they better meet the needs of New Zealanders now

  • Enquiries and feedback form

    It's important for us to continue to improve our customer service so let us know about your experience with Kāinga Ora - whether it's good or bad, every bit helps us to improve. Tenant enquiry form For all tenant specific enquiries complete our  tenant enquiry form Tenant help and support - Get quick answers on your home, maintenance