E pūmau ana mātou kia pai mātou hei kairetiwhare. Kei roto i tēnei kia taurite i waenga i ō mātou kawenga ki ā mātou kaireti – he uauatanga tonu mō ētahi – me te whakarite kei te pai ētahi atu i roto i te hapori.

He mea hanga tā mātou aronga hou, kua whakakahatia kia taurite ai, e aro ana kia tika engari kia pūmau. He nui ake tā mātou whakamahi i te Residential Tenancies Act (RTA) kia rerekē ai ngā whanonga, ā, kia mārama hoki kaua rawa e kino te whanonga. Ki te kore e rerekē ake tō rātou whanonga, ka whakakorehia e mātou ngā retihanga mēnā e hiahiatia ana, ā, kia kaua e tukuna he kāinga atu anō ki a rātou.

Ka mahi tonu mātou kia mārama ai he aha e pērā ai ngā whanonga whakararuraru, ka mutu ka tonoa tonutia atu ngā kaireti ki ngā ratonga pāpori me te hauora mātanga hei whakarite i ngā raruraru taketake. Ko te neke tūao tētahi atu tikanga hei āwhina ki te whakatau kei te aha.

Kua whakaurua mai e mātou tētahi tikanga mō ngā āhuatanga ka raru te haumaru i ngā mahi a te kaireti, he whakararuraru me te tohetohe rānei, ā, kāore e aro ake ki ā mātou whakatūpato. I ēnei āhuatanga, ka tono mātou ki te Taraipiunara Retihanga kia whakakorehia te retihanga.

E aro ana ēnei huringa hei whakarite i ngā whanonga whakararuraru tino taumaha. He iti noa te nuinga o ngā raru e whakapā mai ana te tangata arā ko aua raru noa i waenga i ngā kiritata puta noa i te motu, pērā i te turituri o ngā motukā, kāore i te topea auautia ngā otaota, te nui rānei o te hāereere ake o ngā manuhiri ki tētahi kāinga. Ka whakaritea tonutia e mātou ēnei momo māharahara puta noa i ā mātou whakahaere onāianei.

He mea nui kia maumahara ko te nuinga o ā mātou kaireti kei te pai noa iho rātou, he ngākau mahara, ā, he whakaaronui ki ō rātou kiritata – nō reira kāore rātou e tino kite i ngā rerekētanga ki tō rātou retihanga.

Te whakawhitiwhiti kōrero ki ngā kaireti 

E mārama ana mātou ka raru tō rātou retihanga i ngā whanonga tino whakararuraru, ā, ko tā mātou e hiahia ana kia rerekē ō rātou whanonga. Ki te kore, ka whakakorehia e mātou tō rātou retihanga.  

He mea nui kia tōkeke tā mātou whai, nō reira ina whiwhi amuamu mātou, ka kohia e mātou ngā whakaaturanga kia mārama pai ai mātou i aha.  

Mai i reira kei te āhua kē o ngā āhuatanga, ā, ko te whakamahi pea i ngā tikanga e wātea ana ki a mātou i raro i te RTA. Mā ēnei tikanga ka mārama te whakatūpato a ngā kairetiwhare kāore i te pai te whanonga o te kaireti, ā, me rerekē tō rātou whanonga – me te aha e whakamahia ana e mātou ēnei kia mātua mōhio, kia ū hoki ngā kaireti ki ō rātou here. Ina whakamahi i te RTA, kei reira te hātepe hei mātua whai mā ngā kairetiwhare, ā, ahakoa he roa pea tēnei, me mātua whai mātou i te hātepe tika.

Anga Whakahaere Retihanga 

Kua whakaurua mai e mātou tētahi aronga hou hei whakahaere i ā mātou retihanga – te Anga Whakahaere Retihanga. Mā tēnei aronga kaha ake ka taurite ake i waenga i tā mātou mahi hei kairetiwhare, ngā here kei ā mātou kaireti, me te tika o te hunga kei te hapori kia noho pai rātou. Ka whakamōhio atu te Anga Whakahaere Retihanga i tā mātou aronga ki tūmomo raru retihanga, pērā i ngā nama rēti, ngā whanonga whakararuraru me te whakahaere mōkai.  

Anga Whakahaere Retihanga POL-358 [PDF, 601 KB]

Kaupapa Whanonga Whakararuraru 

Kia anga whakamua tonu, ka whakatauhia e tā mātou Whanonga Whakararuraru hou tā mātou aronga hou me te ārahi i te āhua o tā mātou urupare ki ngā whanonga whakararuraru.

I tua atu i te mahi haere tonu kia mārama ai ki ngā mea he whakararuraru tō rātou whanonga me te tautoko kia rerekē ai te whanonga, kua whakaurua mai e mātou tētahi tikanga mō ngā āhuatanga ka raru te haumaru i ngā mahi a te kaireti, he whakararuraru me te tohetohe rānei, ā, kāore e aro ake ki ā mātou whakatūpato. I ēnei āhuatanga, ka whakamutua e mātou ngā retihanga ina hiahiatia, ā, kāore e tukuna he whare Kāinga Ora kē ki a rātou. 

Kaupapa Whanonga Whakararuraru POL-355 [PDF, 796 KB]

Te whakamahi tikanga hei whakahaere i ngā whanonga whakararuraru

Ka kakama tonu mātou ki te rapu i te kōrero whānui i aha hei āwhina ki te whakatau i te take. Ko ā mātou mahi kei te āhua o ngā āhuatanga, ā, e aro ana mātou ki te whakarite i tētahi putanga tika.

Mēnā ka kite mātou kua takahia e tētahi kaireti ōna here e ai ki te Residential Tenancies Act (RTA), ka whakamahia e mātou ēnei tikanga e whai ake kia mārama ai kāore i te pai aua mahi:

Action taken

Description

September 2024

Financial year to date (2024/2025)

Action taken

Section 55A notices issued 

Description

We can make it clear to tenants that their behaviour is unacceptable, and their tenancy is at risk by issuing a Section 55A notice. If a tenant receives three Section 55A notices within a 90-day period, then we can apply to the Tenancy Tribunal to end their tenancy.

September 2024

78

Financial year to date (2024/2025)

240

Action taken

Agreed relocations 

Description

If tenants are willing, Kāinga Ora can work with them to relocate them to a new home. Most tenants take moving to a new home as an opportunity for a fresh start and do not cause further issues. 

September 2024

22

Financial year to date (2024/2025)

75

Action taken

Required relocations (s53B notices) 

Description

Section 53B notices are used to end a tenancy and move the tenant to another Kāinga Ora home. Most tenants take moving to a new home as an opportunity for a fresh start and do not cause further issues. 

September 2024

Financial year to date (2024/2025)

1

Action taken

Tenancy terminations by order of Tribunal (s55, s55A, s55AA, s56 notices) 

Description

In severe, threatening or persistent cases we will seek termination at the Tenancy Tribunal and will not provide the tenant with another Kāinga Ora home. This figure includes situations where a tenancy has been terminated after we have issued the tenant with three section 55A notices within 90 days. 

September 2024

3

Financial year to date (2024/2025)

12

Kua whakahoungia te whārangi: 2 Hakihea 2024