E pūmau ana mātou kia pai mātou hei kairetiwhare. Kei roto i tēnei kia taurite i waenga i ō mātou kawenga ki ā mātou kaireti – he uauatanga tonu mō ētahi – me te whakarite kei te pai ētahi atu i roto i te hapori.

He mea hanga tā mātou aronga kia taurite ai, e aro ana kia tika engari kia pūmau. Kia whakamahia e mātou te Residential Tenancies Act (RTA) kia tōmua, kia auau hoki te akiaki i ngā kaireti kia tika ngā mahi, kia kaua hoki e kino ngā mahi. Ki te kore e rerekē ake tō rātou whanonga, ka whakakorehia e mātou ngā retihanga mēnā e hiahiatia ana.

Ka rapu mātou kia mārama ai he aha i kino ai ngā mahi me te tono i ngā kaireti ki ngā ratonga pāpori me te hauora mātanga hei whakatika i ngā raruraru ake – mēnā hoki ka whakaae te kaireti. Ko te neke tūao tētahi atu tikanga hei āwhina ki te whakatau kei te aha.

Kei a mātou tētahi tikanga mō ngā āhuatanga ka raru te haumaru i ngā mahi a te kaireti, he whakararuraru me te tohetohe rānei, ā, kāore e aro ake ki ā mātou whakatūpato. I ēnei āhuatanga, ka tono mātou ki te Taraipiunara Retihanga kia whakakorehia te retihanga.

E aro ana tā mātou aronga ki ngā mahi whakararuraru tino taumaha. He iti noa te nuinga o ngā raru e whakapā mai ana te tangata arā ko aua raru noa i waenga i ngā kiritata puta noa i te motu, pērā i te turituri o ngā motukā, kāore i te topea auautia ngā otaota, te nui rānei o te hāereere ake o ngā manuhiri ki tētahi kāinga. Ka whakaritea e mātou ēnei momo māharahara puta noa i ā mātou whakahaere onāianei.

He mea nui kia maumahara ko te nuinga o ā mātou kaireti kei te pai noa iho rātou, he ngākau mahara, ā, he whakaaronui ki ō rātou kiritata o reira.

Kaupapa Whanonga Whakararuraru POL-355 [PDF, 796 KB]

Te whakawhitiwhiti kōrero ki ngā kaireti 

E mārama ana mātou ka raru tō rātou retihanga i ngā whanonga tino whakararuraru, ā, ko tā mātou e hiahia ana kia rerekē ō rātou whanonga. Ki te kore, ka whakakorehia e mātou tō rātou retihanga.

He mea nui kia tōkeke tā mātou whai, nō reira ina whiwhi amuamu mātou, ka kohia e mātou ngā whakaaturanga kia mārama pai ai mātou i aha.  

Mai i reira kei te āhua kē o ngā āhuatanga, ā, ko te whakamahi pea i ngā tikanga e wātea ana ki a mātou i raro i te RTA. Mā ēnei tikanga ka mārama te whakatūpato a ngā kairetiwhare kāore i te pai te whanonga o te kaireti, ā, me rerekē tō rātou whanonga – me te aha e whakamahia ana e mātou ēnei kia mātua mōhio, kia ū hoki ngā kaireti ki ō rātou here. Ina whakamahi i te RTA, kei reira te hātepe hei mātua whai mā ngā kairetiwhare, ā, ahakoa he roa pea tēnei, me mātua whai mātou i te hātepe tika.

Anga Whakahaere Retihanga 

Mā te Anga Whakahaere Retihanga ka puta te taurite i waenga i tā mātou tūnga hei kairetiwhare, i ngā here kei ā mātou kaireti, me te tika o te hunga kei te hapori kia noho pai rātou. Ka whakamōhio tēnei i tā mātou aronga mō ngā tūmomo raru retihanga, pērā i ngā utu rēti tōmuri, ngā whanonga whakararuraru me te whakahaere mōkai.  

Anga Whakahaere Retihanga POL-358 [PDF, 601 KB]

Te whakamahi tikanga hei whakahaere i ngā whanonga whakararuraru

Ka kakama tonu mātou ki te rapu i te kōrero whānui i aha hei āwhina ki te whakatau i te take. Ko ā mātou mahi kei te āhua o ngā āhuatanga, ā, e aro ana mātou ki te whakarite i tētahi putanga tika.

Mēnā ka kite mātou kua takahia e tētahi kaireti ōna here e ai ki te Residential Tenancies Act (RTA), ka whakamahia e mātou ēnei tikanga e whai ake kia mārama ai kāore i te pai aua mahi:

Action taken

Description

October 2025

Financial year to date (2025/2026)

Action taken

Section 55A notices issued 

Description

We can make it clear to tenants that their behaviour is unacceptable, and their tenancy is at risk by issuing a Section 55A notice. If a tenant receives three Section 55A notices within a 90-day period, then we will apply to the Tenancy Tribunal to end their tenancy.

October 2025

182

Financial year to date (2025/2026)

610

Action taken

Agreed relocations 

Description

If tenants are willing, Kāinga Ora can work with them to relocate them to a new home. Most tenants take moving to a new home as an opportunity for a fresh start and do not cause further issues. 

October 2025

5

Financial year to date (2025/2026)

29

Action taken

Tenancy terminations by order of Tribunal (s55, s55A, s55AA, s56 notices) 

Description

In severe, threatening or persistent cases we will seek termination at the Tenancy Tribunal and will not provide the tenant with another Kāinga Ora home. This figure includes situations where a tenancy has been terminated after we have issued the tenant with three section 55A notices within 90 days. 

October 2025

3

Financial year to date (2025/2026)

11

Kua whakahoungia te whārangi: 25 Whiringa-ā-rangi 2025