MyKāingaOra

MyKāingaOra lets our customers access their tenancy information online, anytime from the comfort of their home and without having to call us.

It can be accessed

• from a mobile phone or laptop
• at little or no cost through our Sponsored Data if you are with Spark, Vodafone, 2Degrees or Skinny mobile networks

You can now register online

You will need to be a current tenant to sign up for MyKāingaOra.

If you have: your email, or mobile number registered with us and your Customer Reference number handy - follow the link below to sign up online. You will find your Customer Reference number at the top of the letters we send you.

https://my.kaingaora.govt.nz/(external link)

What can you do

Once you have registered for MyKāingaOra, you will have access to a variety of helpful functions. You can: 

• See your rent account balance and history
• View your current Rent Charge and next review date
• Create and view maintenance jobs
• Add a photo to a maintenance job request
• Know who your Tenancy Manager is and see all upcoming appointments (like annual inspections)
• Check and update your Profile information (e.g. mobile number, email address)
• Access Wellbeing services (1737), Healthline, Police 105 service
• View some of your letters digitally online

Save MyKāingaOra for easy access

Once you're registered you can use this quick reference guide to help save the MyKāingaOra web link onto your mobile phone Home screen.

Download the reference guide [DOCX, 1.2 MB]

Contact Us

We have a dedicated team to answer your questions and help you with anything MyKāingaOra-related.

Email: MyKaingaOra@kaingaora.govt.nz if you:

• have any questions or
• want to give us feedback or make a suggestion about MyKāingaOra.