COVID-19: information for our tenants, partners and suppliers

Alert Levels

Auckland is at Alert Level 4 until 11.59pm Tuesday 21 September

At Alert Level 4 our Kāinga Ora offices are temporarily closed but we are working remotely to help our tenants.

The rest of New Zealand is at Alert Level 2 until 11.59pm Tuesday 21 September.

COVID-19 vaccinations

Everyone in New Zealand aged 12 years and over can book their free COVID-19 vaccination now. It doesn’t matter what your visa or citizenship status is. For more information visit the:

• Book My Vaccine website
• Information for Maori
• Find available vaccination appointments near you, check how long the wait is at your local supermarket or COVID testing station on the Time in the line website.

Protect yourself, your whānau, and your community

If you have been at a location of interest

The Government has advised to stay at home, where possible, and follow the Alert Level 4 guidelines which are if you or someone in your household has been at a location of interest, you should not leave the house for any reason until you receive a negative test result. This means you cannot go to work or exercise or go to the supermarket. If necessary, ask friends or whānau to drop food or essential supplies at your door – this must be contactless.

Mandatory mask and QR code scanning

It is mandatory for everyone aged 12 and over to wear a mask or face covering when visiting services that are open under these levels. For example supermarkets, pharmacies and service stations, public transport and domestic flights. People are also strongly encouraged to wear masks in taxis and ride-share vehicles.

Scanning the QR code or signing in at any business or gathering is now mandatory in case contact tracing is needed at a later date.

Restricted travel across Alert Levels

Business and work travel across the Alert Level 4 and Level 2 boundary is strictly limited. Any essential worker who needs to cross between the Level 4 and 2 boundaries will need to have a COVID test within seven days of travelling. For further information, go to the Unite against COVID-19 website.