COVID-19: information for our tenants, partners and suppliers
New Zealand is at Alert Level 1
New Zealand is at Alert Level 1.
Mask or face coverings are mandatory on public transport across New Zealand.
The Ministry of Health is recommending that you continue to follow public health advice: wash your hands, keep physically distant, cover your face, track your movements, and stay in your region.
People at high risk from COVID-19 are encouraged to stay home.
If you are sick, stay home – don’t travel. Call your doctor or Healthline for advice on getting tested. Get tested if you are asked to. Testing is free unless you are being tested ahead of travelling overseas.
Information about our offices
All our Kāinga Ora offices are open under Alert Level 1.
If you need to get in touch, call our Customer Service Freephone on 0800 801 601.
All Kāinga Ora offices will display QR code posters during all Alert Levels. The posters will be displayed in a prominent place, at or near the main entrance. Please ensure you check-in as you enter the building.
If you are unwell, don't travel - please stay home. We can do most things on the telephone.
COVID-19 – We are here to help our tenants - Information for our tenants on how Kāinga Ora will support you during COVID-19
COVID-19 – Information about our development sites and partner information - to keep you informed during COVID-19
COVID-19 - Resources - to help New Zealanders. This includes official COVID-19 material, translated and accessible information.
COVID-19 – Services and support- If you’ve been affected by COVID-19, there is help available to provide you with additional support.
Looking after yourself and others
There are some simple steps to help stop the spread of COVID-19.
- Follow the Government instructions and self-isolate
- Avoid close contact with people with cold or flu-like illnesses.
- Cover coughs and sneezes with disposable tissues or clothing.
- Stay home if you're unwell.
- Keep track of where you've been
- Wash hands for at least 20 seconds with water and soap and dry them thoroughly:
- before eating or handling food
- after using the toilet
- after coughing, sneezing, blowing your nose or wiping children’s noses
- after caring for sick people.
Please remember to be kind, be patient, and to look after one another.
He waka eke noa
We are all in this together
Page updated: 8 April 2021